1. Do you offer refunds?
No. Due to the digital nature of our products, all sales are final. You receive instant access to the files after purchase.
Please also refer to our Revocation Policy for Digital Content
2. What software are the assets compatible with?
Primarily Adobe Illustrator, but they also work in Affinity Designer, CorelDRAW, Inkscape, and other vector-based programs.
Please note: Some features may vary in non-Adobe software. E.g. the layer structure and naming is optimized for and made with Adobe Illustrator, therefore it might not appear as intended in other programs. But you still can use our assets noneteheless in most non-Adobe software.
3. Why should I use your designs? What are the benefits?
• Ready to use: Organized, layered vector files—no guesswork.
• High quality: Professionally crafted for crisp, scalable results.
• Clear license: No hidden restrictions.
• Save time: Focus on your project, no need to create graphics from scratch.
4. Can I use these graphics for my brand logo??
No. Our license explicitly prohibits any use in logos, trademarks, or brand identities.
5. Is AI training allowed with your designs?
No. Using our designs to train AI, machine learning models, or similar systems is not permitted.
6. Do you offer custom graphics?
Our designs are flexible and easy to adapt. For fully custom illustrations, contact us—we’ll discuss your project!
7. Can I use these designs for merchandise (e.g., T-shirts, mugs)?
Yes, as long as the design is part of a larger product (e.g., a T-shirt design) and not sold as a standalone file.
8. How many times can I use the designs?
Our license is per user. Use the designs unlimited times within one project (e.g., a campaign, website, or product line). Separate licenses are required for new users.
9. Can I edit or modify the designs?
Absolutely yes! Feel free to adjust colors, combine elements or resize them. If you want, you can even modify the illustrations. No limits here.
10. Any restrictions for social media use?
No. Use our designs for posts, ads, thumbnails, or profiles. Just don’t use them as your company or business logo.
11. Are there any additional shipping or delivery fees?
No shipping costs. Your files are available for instant download after payment is confirmed.
12. What happens if I violate the license?
We reserve the right to take legal action for license violations. When in doubt, just ask!
13. Help! The proper fonts are not displayed when I open a file.
Please download the proper fonts from the font list that comes with the file for them to show up right. Or feel free to use any of your own fonts that you like.
14. How can I contact you?
Reach us via email or the contact form on our website. We usually respond within 24 hours on weekdays.
Need an answer not listed here? Drop us a line—we’re happy to help!